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about us
Nitro Pet Express is a pet transport business founded in Portland, OR. After owner, Cody McCarter, was laid off from his job as a welder, he decided he wanted to start a business that felt fulfilling to him. Cody had been working part time transporting animals for several years prior and had always felt a sense of joy when getting to provide safe transport for all of his customers. So in the spring of 2015, Cody began Nitro Pet Express, transporting dogs and cats full time all over the country. Cody now has expanded Nitro Pet Express into a full time business, transporting hundreds of animals to families all across the United States while providing attentive care along the way. Nitro Pet Express is founded on a love of animals, a desire to provide safe and fast transport for all dogs and cats, and Cody's belief in quality customer service for everyone.
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Our Services
Nitro Pet Express provides transport to all lower 48 states and can transport within Canada as well. We provide services to dogs and cats of all ages and breeds, and provide personalized care along the way. Our transport service includes:
-Bathroom Breaks
-Food and Water Breaks
-Daily text and picture updates to owners
-Personalized care in a safe, professional, friendly environment
As pet owners ourselves, we understand that transporting your pet can cause you, and your pet, a lot of stress and anxiety, and that’s why we work to provide the highest level of care for all our customers!
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rates
Our rates vary depending on the size of the animal and the miles being driven. We provide competitive prices for our services and will do our best to provide you with the best price for our high quality service. Once contacted about a transport, we will be happy to provide you with a quote for the price of services.
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Satisfied Customers
The best compliment we could ever receive is in the form of a great review. Please help us by letting our future customers know how were did!
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Frequently Asked Questions
How long will it take you to deliver my pet?
Delivery times vary depending on the distance travelled, traffic and weather conditions, and any other deliveries that may need to be made along the way. In general though, when you book transport with us, we will give you a time frame and do our best to stick within that time frame for delivery.
You said my animal would be delivered at a certain time when booking the transport and now you have changed it. Why?
We completely understand the frustration when your delivery time that was initially discussed is different then when your animal is actually delivered. While we try everything we can to ensure as much accuracy as possible for deliveries, at times factors out of our control can hinder this. Things like weather conditions, traffic back-ups, or frequent unplanned stops for our furry friends with upset stomachs can push delivery times back. However, we will communicate with you to the best of our ability as things change.
I looked up the cost of flying my animal and it is cheaper than shipping it with you. Why is your price more than flying my pet?
Often times, when looking into ways to transport your animal, you may notice that flying can sometimes by a cheaper option than what we may charge. While we know at times our prices are more than flying your cat or dog with the airlines, our prices are based on several factors. We initially base our prices on the size of the animal and the distance travelled. However, what we also take into account is the more direct, one on one interaction your animal gets when being driven by us. We provide daily updates, feed and take your animal out to use the bathroom, and give lots of cuddles and hugs! For a lot of animals, the comfort of getting attention the entire trip helps decrease anxiety, provide for a more relaxed trip, and gives them an overall sense of ease when travelling. We take this extra attention your animal receives into account too when setting our price.
What kind of pets do you transport?
Right now, Nitro Pet Express transports dogs and cats.
What kind of vehicle do you use to transport animals?
We currently use a Dodge Ram ProMaster, a mid sized cargo van, for our deliveries. This ensures plenty of room for your animals on their journey!
I want to send extra supplies with my pet. Will you let me send them with you?
We are happy to take a limited amount of supplies with each pet on their trip! Things like food for the trip, dog beds, and toys are welcome, however we ask that each transport limit the amount sent with each animal to 1-2 large items (dog beds, large bags of food) or 3-4 small items (stuffed animals, treats, etc). This allows for plenty of room for all our pets on their journey!
Where can I find answers to my other questions not answered on the website?
We encourage anyone with questions or inquires about transports to visit our Contact Us section on our website and email us for more information. We're always happy to help however we can!
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CONTACT US
To get a personalized quote, or to get any questions about our services answered, please fill out the form below and we will contact you within 48 hours.